Review Management

win new customers with great reviews

Review Management Strategy

Automate & Scale Your Review Management

From individuals to businesses to public institutions, we all in the online world have two identities. One is in real life and the other is online. Marketing professionals, business owners, and CEOs are familiar with this. The internet can be volatile and your reputation can diminish overnight faster than a disgruntled customer hits the submit button on the review page.

No matter how good your company’s customer service is, there will always be customers who feel that your business didn’t live up to their expectations. And that person is more likely to share their experience in reviews than someone who has had a great experience. According to hiver “Americans across the board report telling more people about poor service (15 people on average) than about good experiences.

why review management?

Online reputation management is vital for any business. When customers are undecided about whether to buy from you or a competitor, video reviews have been shown to convert more purchases and put more money in your pocket.

Here are some of the common benefits of utilizing review management:

Consumers at a glance

Online Reputation Statistics

Consumers search online for local businesses. 12% of consumers do so on a daily basis.
Consumers that trust online reviews as much as personal recommendations
Positive reviews make consumers trust a local business more.
Consumers say that negative reviews made them not want to use a business.
Consumers need at least a four-star rating before they choose to use a business.

Review Management Campagin

Our Professional Services Include:

Consumers are sharper and more privy to the internet now, they require trust in order to be sold to not just flashy words, and the best way to build trust is through a personal relationship! A personal touch can ignite conversations, having a profound effect on your bottom line and the success of your business.

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

~ Don Alden Adams